I made the mistake of having lunch at this subway today. I told the woman making the sub to not toast it. She starts putting it in the toaster/microwave so I said to her, "no, dont toast it". As she's taking it out she slips or something and my sandwich goes all over the floor. She leaves a minute then comes back. Never says sorry or anything. Instead she asks me for my order like it was brand new. She didn't remember the type of bread I had or anything. Even though I told her I only wanted 1 sub, she again asks me how many subs do I want? Then for vegatables I told her I wanted green pepper, but she started to get the yellow/banana peppers. So I had to point to all the vegatables I wanted. I told her it was for here, but she wrapped it up to go so the other woman working had to put it in a basket. I never got any apology or even a discount for having my food on the floor, then having to redo everything from scratch.