I placed an order online. Took my order to this location to return it. Instead of returning it, they charged me again the amount of the order. After two clerks laughed at me and denied the claim one of them asked me for a bank statements for proof!
The store supervisor was the only one there that took care of the situation. If it was handled by him in the first place I think the matter would of been address more professionally.
From what I saw, most of their merchandising in-store is dated. I would just order online if I were you. Stay away from NCIX store locations.