So let's just start off by saying my first eyebrow wax was the worst experience of my life. My eyebrows were certainly not even and my waxer managed to wax my skin off too! (I was NOT using any prescribed products) I swore I would never wax again...but I decided to give it another shot & I'm glad I did! Deanna was amazing. I told her about my previous experience and she ensured me that there was nothing to worry about. My eyebrows look soooo much better!! The Birthday Suit is such a pleasant experience: the receptionist, the waiting room, facility cleanliness and my waxer...I'm definitely coming back! :)