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  • Food: 3.0 Service: 3.5 Ambiance: 4.0 Wait: 1.5 hrs I dropped by Chico Malo on a Saturday night around 7:00 pm without a reservation (oh what a mistake on my part). I was told that it'd be a 30 min - 1 hr wait for a table for 2 and figured that I'd try and stick it out. Frankly, I expected to be called in about 40 minutes, but lo and behold that was not the case. My friend and I were seated roughly 1.5 hrs after we had initially put our names down. That being said, it was most likely our faults that we had such a long wait since we showed up at a popular place during peak hours on a Saturday. Once we were seated our server brought over some water, took our drink orders, and then effectively disappeared for a while. He did eventually resurface to grab our food orders but after that 1.5 hr wait, we were both feeling somewhat impatient. Now it took quite some time for the food to come out though other parties around us who ordered food after us seemed to have at least something on the table. Now I understand that certain foods take a while to be prepped and made and all that, but I expected the chips and guacamole/salsa/mixed bean ceviche to be out quite quickly. The chips, however, took about 20 minutes to be brought out and our food came out immediately after. We ordered the trio, the avocado tacos, the al pastor tacos, and the elote. The star of the night for me was the roja salsa in the trio whereas my friend said that the elote was his favorite. Now it's great that we found things we liked, but it was disappointing that they were basically appetizers rather than entrees. In terms of the entrees, my friend enjoyed the al pastor tacos, but felt that they were under seasoned. My avocado tacos were good, but a bit inconsistent. Two of the tacos on my plate were quite salty whereas the other one was super bland. Also, the crema used on the avocado tacos had a coconut undertone that I just did not appreciate very much. I ended up adding roja salsa to them in order to make them more palatable tbh. I have a feeling that I will not return to this restaurant after my experience tonight, particularly if I don't have a reservation. The inside was beautiful but the noise level was super high, the service was very scattered, and the food just wasn't that great. I just feel that PHX has so many other places that do Mexican cuisine much better.
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