On 12/10/15 This Red Robin location participated in the following promotion: Name That Chicken. Guests with Christmas themed names had the opportunity to dine at the establishment and receive a free chicken sandwich. My first name is Holli-Noelle. My middle name is Caroline. With the anticipation of trying the new chicken sandwich for free, I got in my car and drove to Red Robin.
Upon arrival at the restaurant I asked the host if he needed to see my ID to verify my name. The host said that wouldn't be necessary until I placed my order. After sitting down and ordering a drink, I explained my name to my waitress. She stated that she would need to check with her manager. A man who had all the tender sweetness of a seasick crocodile. I overheard the manager explain to my waitress that my name, "just happened to be Christmasy".
When my waitress returned to my service, she reported that my name did not qualify for the promotion because it is not related to Chris Kringle. Naturally I was devastated...because my name is Holli-Noelle Caroline. The insult hurt like a snowball in the face. If I had a dollar for every time someone asked me if I was born on Christmas Day, I could have purchased dinner for every guest in the restaurant that evening.
I'm disappointed in the Scrooge-like stance Red Robin has on offering a free meal to someone with so much Christmas in their name.
Happy Holidays,
Holli-Noelle Caroline L.