If you haven't been to this place before it's more of like a cafeteria than a restaurant the way they run their service. You get seated, then look through the menu and wait in line to order at the counter, then food will be brought to your table. Personally I like waiters just taking our orders the old fashioned way. When I went it wasn't too busy, but they were out of dark meat which is what I originally wanted so I got the white meat. The chicken was pretty good and made up for the experience.