Delivery took about an hour and a half to arrive. I ordered a pizza, Italian hoagie and pepperoni bites. The pizza was near cold. The other items were a bit warmer, but not fresh or hot any longer. The pizza was lackluster at best. Very light on sauce and cheese. The hoagie would have been better if it were just completely tasteless and the pepperoni bites were downright disgusting with crunchy burned cheese on them and small bits of pepperoni wedged in the soggy bread. I'll never order from this shop again with so many other incredible options available in the city.