It is a Fry's so not much to say. Generally cleaner than average. Usually stocked sufficiently with advertised items.
At least 1 of the stars off is because they have an extremely annoying habit of locking both of their side (read main) entrances hours before the store closes. When I inquired once about this, I got the whole "it's too bad theft causes us to do that" speech, but I was assured that the doors are never locked/blocked before 9:00pm. Of course, I have been there at 7:30 and found them locked, so that is not always true.
How about relocating some shopping carts and hand baskets to the only unlocked entrance? Or how about keeping all entrances open until your business closes for the day. I understand that they are not the only grocery store that does this, but it strikes me that inconveniencing every single evening-time customer to (possibly) prevent some punks stealing beer once in a while is a poor way to prioritize.
Also, do not shut down half or more of the self-checkout machines long before the store closes. A reason people use them is to not have to wait on a line. Your store closes at 11:00pm, therefore that is the time for shutting machines down and obstructing aisles with stocking pallets. Not during store hours.