Diana is my go to person for all my waxing needs. She's efficient and does a great job! Diana is also very knowledgeable on how to shape my eyebrows and which products are best for me. She's also very personable and I'll never go anywhere else! I purchase the wax package which saves me money, which I love, who doesn't? The wax is unlike the old school wax in that it doesn't irritate your skin. The front end ladies are also great, they check you in and out quickly and it's a very clean wax center, very important!