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http://www.openvoc.eu/poi#funnyReviews
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  • This Westin has slipped. We always stay there for Furniture Market because the parking is free and very abundant. It also has the Heavenly beds which I love and a Starbucks in the lobby. Yeah! But something has changed and service has slipped. I'm not sure we will stay there again despite the fact that we are Starwood preferred members. My room had very spotty air conditioning which was important since it was 107 degrees. So I called down to get someone to come fix it...yada yada yada...he comes...says he's fixed it. Temp doesn't change. Finally fall asleep exhausted from the day...hot and sweaty in the not-so-heavenly bed. Then the next day their solution is to move me....I don't want to move all my unpacked stuff to another floor from my colleagues one day away from leaving. She sends guy again. This time he discovers that he's left a critical part off the air co causing the air not to flow. Then it works wonderfully. Other issues...floor not swept or vaccuumed any day we were there. Trash left out in room....not "subject to interpretation" trash but things like crumpled paper and little creamer carton from the very very weak starbucks in room coffee. Anyways....nothing was tragic...life is too short to get too worked up...but it does seem that there has been a dramatic shift since in the past it has been such a nice experience.
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