I LOVE these guys oxtail soup but the last two incidents I have gone there -- THERE WAS HAIR IN MY FOOD!!! TWICE!!!
The manager at night (lady with long blonde hair) was advised and she said she would "take care" of it. She gave us a new steak and when we were paying the bill, the steak was still on the bill. She came over and advised that the steak was taken care of...she threw it away and expected us to pay for the new steak.
I had to utter the words "health inspector" and she immediately snatched the receipt from my hand and stomped off. This was not a good behavior I expected from the manager...especially since I found HAIR IN THE FOOD...TWICE.
I complained to the Casino Shift Manager named Monica who was extremely nice...but now as much as it pains me to say it...you might want to think twice about eating here if you don't want food poisoning.