This place has the absolute worst customer service ever! Do NOT go here!
I scheduled an appointment to have my eyelashes done. They had told me that I have to put down a $50 deposit "just in-case I didn't show up".
The morning of my appointment I called to inform them that I wasn't going to make it to work, let alone the appointment, due to the worst case of the flu I have ever endured. I left the message about 6 hours before the appointment. In the message I had requested to reschedule my appointment.
About 40 minutes after my scheduled appointment the employee had called me wondering where I was. I had instructed her that I left a message much earlier in the day and was too sick to come in. She had told me that my $50 deposit was nonrefundable and to schedule a new appointment I would need to apply a NEW $50 deposit.
This is a new business and due to their inability to work with their paying customers they will fail! This employee was rude, beyond belief!
Again beware. I was NEVER told of a "24 hour cancellation policy" which seems ridiculous considering I was doing her a favor by not coming in and spreading my germs to her and to her other customers! This company has a lot to learn! And I will tell everyone I know to NEVER go to this place of business.