Called ahead for appointment and still had to wait over 20 min. Chose a color and she wanted to do only one coat. The color was uneven and she seems upset that I asked for a second coat. At the end I have thick areas of gel on my nails and polish on my skin. 2 stars for good cuticle work although they use nothing but water. I doubt I will be back to this place. Prices high, no water offered, and they barely talk to you