I've been here 4 times. I've had Juicy Lucy twice, 1000 Islands, & Speedy Gonzalez.
The service is really spotty, when its good its real good and when its bad, its among the worst.
The really bad service makes for the loss of one star - that is how over the top good the kitchen/grill is. I've had a million good burgers - these are the best. Not just the great menu combinations but the perfect cook. I plan on making my way through the entire burger list.
If you go for just a beer and apps - try the "Totcho's" Tater tots done up as nacho's - not bad at all. Also, their onion rings are addictive.