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  • Tempe Honda has served our needs for over ten years. Ken Smith is a pleasure to work with and does the honorable thing in every situation. Only thing that keeps this from being a 5-star review is the unbelievable rate at which the Arizona environment seems to spell death to sun visors in our Civic...and, MORE IMPORTANTLY, I don't understand why Honda, with its vaunted continuous improvement capabilities, doesn't implement an Engineering Change Order to fix the underlying problem. We've replaced 5 visors under warranty...on a 2010 model Civic.
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