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  • You'd think if they are going to charge folks around $16 for a simple tuna melt and onion rings, the service would be awesome. Not the case. My fiance ordered a tuna melt and then decided he wanted to switch his side order to onion rings. It took us more than 10 minutes and multiple requests to the hostess, bussers and other service to get the waitress to come by. We asked for the switch and were told she had to see how far along the meal was. Ridiculous. It's pretty easy to switch macaroni salad to onion rings at any stage of preparation. The food took a little while to arrive and when it did, they had not switched the side. This took another 10 minutes or so to accomplish, causing the food to get cold. Meanwhile, I asked for a side of ranch dressing and mustard, which also took multiple requests and about 15 minutes, so my food got cold too. My water glass became empty as I ate and was not refilled until long after I was finished, even though I specifically asked a server for more water. Our waitress never stopped by to check on us during the meal, and when she finally showed up she brought the check without offering coffee or dessert. Meanwhile, I had already gotten up to ask to speak to a manager, who never came. Only after I asked the waitress for a manager did she come. The manager was nice and comp-ed our meal, which was the right thing to do. Kudos to her for her professionalism. Too bad it didn't extend to providing good service throughout the meal. Food was just average - certainly not worth the inflated Vegas price. This was a miserable experience certainly not worth it for a standard tuna melt.
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