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  • I went here the other day to purchase a new wireless router for my new HP computer that came with the Windows 7 operating system. I only found one router there that fit my needs and budget and it had been returned, and was being sold as an open box item. The manager explained that it wasn't used and the person that returned it just didn't need it and that everything was in the box and that it had been tested. Okay, I can live with that. Anyway, got it home and went to set it up. After getting everything plugged in, I couldn't get it to work. Turns out that the reset button on the top of it was jammed down and bent to one side. Didn't the manager tell me it had been tested and never used?!!? Anyway, long of the short, I returned it with a full refund to my cc. I left and went over to Staples and bought a better router for the same price. So my moral to this adventure is, don't buy an open box item and don't believe what some one has to say when they announce that it has been "tested." I'm only giving them three stars for taking back the router and for having to make two trips there. I have never had a problem there before, so I'll shop there still.
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