I usually do not write reviews, but this hotel experience was horrible. I got the Executive suite on a one night business stay and there was no internet access! When I told the front desk, they said they would "tell maintenance" -- nothing happened. Periodically when I would call or go visit the front desk, there was nobody there or I would have to wait 5-10 mins for someone to show up. This was one of the worst hotel experiences in recent memory -- do yourself a favor and avoid at all costs.