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| - What a joke.
Today, I was in town for business with a very large company. We used 5 star limo to take a group of about 20 people from the Green Valley Ranch to the Cosmopolitan Hotel. Here is a list of the events during and surrounding the 30 minute ordeal
1) When asking the concierge for a shuttle equivalent for 20 people we were quoted $90
2) A limo bus pulled up, we all pilled in to discover there was little to no functioning A/C. It was about 102° outside, so as you can imagine, 20 people crammed into a limo designed for 18 with no A/C was less than pleasant. In addition one of the 2 windows was missing the button to roll it down. So air flow was very limited
3) Once all uncomfortably fit into the limo, our driver (who's name i regrettably missed amongst the fun) informed us he could only take cash. It is 2015, in one of the biggest city in America, and you expect us to carry cash?
4) And here the kicker, once we all got in, the price jumped to $200. So you expect people to walk around with $200 cash on their person? Even in Vegas, that's seems like a reach. After 5 minutes of argument, it was agreed that we could run a credit card, but with a $25 fee. So our shuttle bus just went from a $90 estimate to $225. To go 7.9 miles with 20 completely sober business professionals
5) The pièce de résistance was once we got back to the hotel. Green Valley Ranch is right off the highway and a 7.9mi ride to the Cosmopolitan Hotel. The route he took was nearly twice as long as the route we'd taken (on a shuttle bus) earlier that morning. And to top it all off, he dropped us off on the street. He didn't pull into the entrance area of the Cosmopolitan.
This was the worst car service experience that any of us had ever had. For a business so plentifully is Las Vegas as a limousine service, you would think 5 star would try just a little bit harder
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