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| - It truly breaks my heart to write this review but it must be done. This is not the first time that I have had a horrible experience at Yours Truly and most importantly I hope this will be the last.
I frequent YT on the regular and most of the time I have a pleasant experience. My waitresses are always friendly, as well as the hostess, service is always professional with no worries and most of all the food is decent. But today I decided to treat my family to breakfast on a Saturday. Keep in mind that I have eaten here plenty of weekends and I have never had any complaints until now. I ordered pancakes and a monster hash which is something that I usually have and my children both ordered mouse pancakes. My pancakes are usually big and fluffy but today they were small and a little on the tough side, my sausages were not well done like I ordered and my monster hash, was just plain old hash browns instead of the cheese and green onions that I always order. My children's order was messed up as well, they ordered the two mouse pancakes but instead they one got the mouse pancakes and the other got extra pancakes. Jamie, our waitress said that she added the extra pancake, I'm assuming that she made a mistake but that's not how it sounded. She informed us that we wouldn't get charged for the extra pancake but I'm not sure how she could make that mistake when she wrote down the order. As for my monster hash for the seconded time I was disappointed. These were the grossest monster hash I have ever seen. They were just slopped on the plate just any old kind of way and it was half the size of the hash browns that they originally gave me, also the coby cheese that I'm use to, was replaced with mozzarella or American cheese that wasn't all the way melted did not look appetizing. I sent them back without replacing them. I mean really? Why is it okay to have shit on the plate? It did not look good so why send it out? I felt like I was just being served whatever they had left over, it was absolutely disappointing. Our waitress asked me if I want to replace them, even though the third time is a charm but at that point my stomach was just turned off. We all ended up eating the rest of our meal but I was not satisfied and ended up finding a flaw in every bite that I chewed and swallowed. I hope that a manager reads this and takes this as a warning. I am a regular here and I hope to enjoy this place for many years to come but I won't be returning anytime soon.
Over all good place to dine, just make sure the waitresses understand the order.
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