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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had an appointment time for a Friday at 1 and got there at 12:30 and they said there was absolutely no way they could see me early and to return at 1 which I was unable to do so I had to reschedule my appointment for Saturday evening. Understandable given that your appointment time is when they are planning to accommodate their customers. I show up 5 minutes early to my appointment time and check in. I was then instructed to grab a seat at the Genius Bar when one opens up which I was able to do a couple minutes later. I sat there waiting about 45 minutes after my appointment time to even be spoken to by someone. There would be people next to me getting help and the genius people would finish with them and then bolt behind their big silver door never to return. I would also like to note that someone from their store was leaving so about 30 of the employees gathered in the middle of the store and clapped instead of tending to their customers. Anyways, 45 minutes later one of the genius guys asked if I'd been helped and I told him no... He said that he was sorry and didn't know why he was the only one at the bar at the time. He proceeded to help me. I was coming in with a watch issue. He pretty much told me to restore my phone and I had to reset my watch again to make it pair. Keep in mind every time I reset it it pairs, so I won't know right away if it is really fixed or not which is annoying. I could have easily done this at home and backed my phone up to my computer, however techs supports help was inadequate. All in all, I'm getting tired of dealing with apple and their unreliable products. Might be switching my products out in the near future. Get it together, apple. If you make an appointment for a customer, be available for the appointment.
http://www.openvoc.eu/poi#coolReviews
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