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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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http://www.openvoc.eu/poi#funnyReviews
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  • Though the food was delicious, the service was the most awful ever. First of all, our waitress took forever to serve us water. Then when we were finally ready to order we waited over 40 minutes before she attended to us. And worse of all, she had the most horrible attitude because we asked why is the service slow? Then when we waited over 50 minutes for our main entree, we spoke to the manager and he eventually served the food (which was obviously ready for meal service but waitress just didn't want to serve us). So basically her attitude went downhill the minute we mentioned about the slow service. Usually, when clients give you feedback you should accept it and learn how to overcome it rather than pout. Worse of all, the rest of the management team just did not deal with the issue and acted like we couldn't afford the meal or something. I am usually not this negative but because of the really poor service and unprofessional way that they dealt with our feedback (which we spoke to staff calmly about and were not yelling nor being condescending) I have to make sure that others be warned of this. I'm not sure if it was an off day but the way they dealt with the feedback indicated to me this is a poorly run operations. Too bad because the food is good but I will not be returning nor recommending and will make sure I tell others of my unprofessional experience with this restaurant.
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