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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-05-31 00:00:00 (xsd:dateTime)
itemReviewed	Flamingo GO Pool
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	15 (xsd:int)
rev:text	Renting a cabana here is a total rip off! My mother and I rented a cabana for Thursday and Friday. We paid for our tickets and were super excited about lounging at the pool instead of fighting for a lounge chair which never seem to be available. Our first flag that this was a mistake was the concierge person behind the desk at the Flamingo. We went to the concierge asking him for help and he was useless. We asked if he could call the pool area and ask them if we could get our cabana after 11:00 am? Instead of calling and talking to the people at the pool-he dials the number and hands me the phone. I'm thinking...you are supposed to help me and you are not even doing your job....that was an immediate thumbs down. On Thursday, we got to the pool around 11:00 and were seated at our cabana. The cabana was nice and we asked the person escorting us around if we could get a pillow and he said they ran out. How can you run out of pillows? Crazy.... We lounged at the cabana and got a few drinks because we had to spend $100.00. The crazy thing is that when you go to your cabana-the server literally holds your credit card and I.D. hostage. Why do you need to hold both if you already have my name and credit card number in the system? Very odd. After a few hours, we left and were excited for the following day at the pool. On Friday, we arrived to the pool area little after 9:00am. Upon waiting forever, the security were more focused on the people who didn't rent a cabana to go ahead of us. My mom and I were confused because we spent $260.00 on this cabana and you are making us wait even longer to get in? Insanity.... Eventually, we got in and were escorted to our cabana. Little to our knowledge, the server said that we had to spend $250.00 worth of food and drinks while in our cabana. Nowhere on the web site or the ticket mentions this insane price for food and drinks. Who would pay little over $500.00 to stay in a cabana? Makes no sense at all. So, we ordered a water and tea and told the server that we had to leave around 11:45 because we had to go to leave because my mother was not feeling well due to them not allowing her to bring medication out to the cabana....but, we informed the woman that we would be back. The server came to us and said that since we didn't spend $250.00 worth of food and drink-that we would be charged for that amount on our credit card.... We were shocked that even though we were coming back, that we still had to pay this insane amount. So, in order to leave-I was literally forced to sign the paper to get my credit card and I.D. back from the server. After my mother and I ate lunch and rested for a bit-we came back down to our rented cabana for the day and saw that they had already sold the cabana to another group of people!!! My mother and I couldn't believe that the $260.00 we paid for this cabana was already sold to another bunch of people because we had to leave for a few hours to eat lunch and rest up. We couldn't believe it! We tried talking to a server and wanted to complain to the manager who was nowhere to be found amongst the crowds of people. We were very disappointed with the Flamingo and are never going back there again!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	J

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