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  • My friend and I had tried to check out this sweet spot for a while, but every time we were in the area it looked or was closed. We finally caught it open and took a look around. We were met by a round faced cashier who was only able to generically repeat info that she learned during her orientation. We asked if she had samples of their caramel popcorn, the answer was no. We asked if they had samples of their honey comb, she said said no. Ok, so what do you have samples of? Round face pulls out a tray of sloppy filled chocolates and quickly told is what they were. Unsatisfied with the choices, we asked to speak to the owner who was behind the glass decorating cookies. Round face said she was busy making cookies but I insisted she could step away to speak to potential customers. We should have just continued to speak to round face because the owner was ten times as rude as round. We explained that their were a couple things we wanted to sample and she said they usually only do one sample on Saturdays. She explained this is a smaller shop and it's not a sample shop like See's Candy. We said that we understood this isn't a generic brand like See's which is why we were interested and wanted to try homemade sweets, but you can't expect a customer to pay 5.50 for a small tub of popcorn without sampling it first. Instead of trying to convince us of the guarantee and satisfaction we would receive from her products, she told us her business is doing great the way that she runs in. The owner fails to realize that if you are going to rely solely on how your store is doing now instead of accommodating potential repeat customers your business will not last. We are the future of your business and disrespecting customers and not trying to help in any way will surely be the end of your business.
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