The staff is incompetent and it's been a dreadful couple of months trying to cancel this membership. I don't live in the state anymore and canceled the request back in May. I was told when I visited the gym in June that they needed to have the previous month's dues paid which I did thinking it would resolve the issue. I get an email today outlining the dues that are outstanding and a number of fees tacked on. Can you tell me this, how is it that you are charging me still if I came in person and signed a paper to cancel this membership? Please cancel this membership is all I am asking! It was a mistake to join the club, it might be inexpensive but the time it's taking to cancel the membership is not worth it.