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  • This is a review I thought I'd never make for a Panera Bread ever, but sadly I will be avoiding this location at all costs, which sucks because it's less than 10 min from my house. I'm an avid Panera customer, as they're one of the few choices that provides healthy eating in a somewhat fast manner. I religiously go to Panera, I would say at minimum 2x a week, some times more than that. Every time I get the same exact meal, Fuji chicken apple salad, chicken noodle soup and Frontega chicken sandwich with no cheese. Every single time I come here they mess up my order. Every single time they put cheese on my sandwich. The first couple of times I didn't care. After it became the standard it began to really annoy me. What's worst is if I don't check before I go home I'm stuck with it. It's never the cashiers fault because I always see the 'no cheese' on my receipt. Today was just the last straw. I mean after seeing me every week, knowing me by name, why is it that you cannot get a simple order correct? A order the is exactly the same every freaking week. And it's the same people working. I use to be offered a beverage or a dessert for the mistake and having to wait longer for it to be fixed, now because it's every visit, they don't even bother trying to compensate the error. Cafe Zupas is also in Boca Park and it's just totally amazing food, similar price but offers much more food plus they make the food right in front of you, little room for errCafe Zupas is closed on Sundays so I reverted back to Panera today and what do you know, they put cheese on my sandwich. I'm just done with this place. The only reason I'm giving it two stars is because the manager is quite a sweetheart and sincerely apologized for the mistake that occurred just 3 days prior. Plus they donate their leftovers which I believe is admirable. But I'm going to avoid this location in the future.
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