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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-11-16 00:00:00 (xsd:dateTime)
itemReviewed	Casa Don Juan Mexican Restaurant
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	While our server and assistance we really super nice, our food on the other hand was not. My husband and I ordered the same meal, with the exception, he changed the filling in his enchilada. My meal arrives, and is barely warm. I know it had been hot at some point as the cheese was melted on top of my beans and enchilada. I should mention we arrived well before the usual dinner crowd, and there are maybe half a dozen table filled. I'm hungry and decide to go ahead and eat it (I don't care to make a fuss in a restaurant). Beef taco: the meat is barely more than room temp and salty, the fried shell is soft and greasy. Beef enchilada: I asked if they offered a green sauce. Our waiter said "yes, its a bit spicy", perfect. The enchilada was basically the same as the taco, except rolled with the cheese on top. Soggy, oil dipped tortilla, barely warm meat and no flavor what so ever to the sauce. Chile Relleno: had to most off putting fishy taste! Both mine and my husbands. Our waiter ask "how is you dinner?" We tell him the relleno's have a very odd fish taste and we can't eat them. He apologizes. The manager comes to our table. We explain the odd and off putting fish taste. He asked if we'd like different ones or something in there place. We say "no thank you, please remove them from our bill". He says "okay". Our bill arrives with no adjustment. I took the bill to the cashier and explained that the manager was to adjust our bill. She said she would take care of it. Fifteen minutes later our waiter returns to our table with our bill and apologies, the manager has taken 10% off our bill to address the issue with the relleno's. We feel that this doesn't reflect that 30% of our meal was inedible. The manager returns to our table for what basically becomes an argument over what he thinks is fair and what we think. End result, reluctantly he removed one of our dinners from the bill after what was a unnecessary conversation about how the relleno's where horrible. There are a lot of Mexican restaurants in this valley to choose from. Poor service I can overlook when the food is excellent. But poor customer relations, we will not be returning to this Casa Don Juan, nor will my husband and his company patronize the one downtown.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Alison

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