I had a Groupon for a haircut, deep conditioning, styling and shampoo. Everything was great except for the haircut itself. I explained that I wanted my hair to be cut so that it just skims my shoulders, however Lianna cut it so much that it now falls right underneath my jawline 3-4 inches above where I actually wanted it to be. I'm really upset as this was my first time getting my hair cut so short and I really wasn't expecting/ ready to have it this short. I wasn't even consulted at "first snip" if the length was okay like stylists usually do and since my hair was wet I couldn't tell on my own. Really un-impressed with this cut.