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  • Tried 4 phone #' s online to call Spitzer to inquire about a car-all were disconnected. Did the online chat-basically forced to-and was told I would have to make an appt. to test drive the car-never had to do that anywhere else. Went to the appt. and was told the person I made it with (the day before) no longer worked there. Another salesperson took all my personal info and promptly started trying to talk me into other cars. She then said she had to talk to the finance mgr -twice- for some time. I asked when I could drive the car I came to and she said it was at another dealership-even after I made the required appt. I had driven down just 2 days before and saw it in the lot. If they sold it or something-they should have cancelled the appt. I am disabled and it is hard to get around.They not only wasted my time but caused me physical distress going down for nothing. I thought when so many Spitzer dealerships were closed years ago-they would clean up their act-but no. They also don't want to work with people on a fixed income. They are arrogant enough to think they are the only ones that can finance your purchase. Not only will I not do business with Spitzer, I will also not buy another Kia. If they do business with this kind of dealership, it makes me question their standards. Like they say, when you're good word gets around-when you're bad word REALLY gets around-such is Spitzer.
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