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  • New location, same poor, inexperienced staff. I've been to four other Brew and Grow locations/shops and the Madison store is awful to say the least. I have been hoping that the Brew and Grow in Madison would give home brewers, distillers and gardeners another place to shop and learn the various traits. It's not happening at Brew and Grow - Madison anytime soon. I've been home brewing beer, wine and growing grains, herbs, hops and such for over 20 years. Now I'm far from an authority in these areas even with my experience, however I sure can spot a "wanker" when I'm speaking to one. On several occasions I've actually had an "employee" B.S. me because they have no clue what they are talking about. Heck, if you don't know the correct answer to a question, ask someone who may or take their name and number and get back to them. That's far more respectful than lying. The staff at the Madison Brew and Grow need some real education regarding what they represent and who they are servicing. If you're remotely curious about visiting the Willy Street location, do your homework first, take a few extra bucks than usual (a bit over priced on many products), keep an eye out for past due expiration dates on items and be very careful. My hope for you is you'll walk out and go someplace else to get your supplies and advise. Cheers!!!
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