No complaints ever, if the weather is bad they'll let you know they'll come a different day. They've been taking care of our pool for over 2 years. We moved to a different home and the pool was green and disgusting. They came emptied it, next day Drew came power washed it, took 3 days to fill but we've got a sparkling clean pool. Love talking to Cassie, when I need to know something she explains it in layman's terms! Great company. FYI profile picture is last pool