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  • Ordered one pizza for pickup. When I arrived to pick up the pizza they ignored me for a few minutes. When they finally came to the counter they told me it wasn't made. I told them I'd come back and returned home because I only live a few streets over. Not to mention the workers behind the counters were placing toppings on the pizza without gloves. I then called to see if they could deliver it because of the inconvenience. I explained the situation to the first person who answered the phone, they told me they would get their manager but suddenly they "accidentally" hung up on me. I called back and finally got the manager on the phone, Steve or Steven was his name. I simply asked if we could have our pizza delivered because the pizza wasn't even made at the time we were told to come get it. He told me they wouldn't be able to because their drivers were too busy. At the time I called they were still open and still taking orders for delivery. The fact that they couldn't simply deliver the pizza after making a mistake is unacceptable. I will never order from this establishment again. I work in the customer service industry and never have I seen a guest treated to this degree.
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