I really do not even know where to begin with this.
I have never been to a haunted house before so I was not sure what to expect. I was under the impression that the actors jump out and startle you and that was about it. I wasn't prepared for the rough grabbing, pulling, cornering, and dragging that happened.
My friend and I made it about 5 minutes into the first house. That is as far as we got. We were grabbed by our ankles at one point. I shook loose, my friend was tripped and then dragged (she has the scrape on her knee to prove it) We then went into the butcher area where we were cornered. My friend grabbed one of their rubber gloves and threw it at the actor. After that, one of the actors came and snatched her screaming at her and dragged her out of the room. unsure if this was part of the act or not, i followed. She was being thrown out.
Upset, we went to the ticket counter and wanted our money back considering we got booted for bogus reasons and they refused. Their 16 year old bad ass security guard yelled at us all the way to the door, with the butcher actor behind us yelling