I just talked to Al the store manager, he just call me an Asshole and told me fu** You. I've been trying to get a credit for 10 months, with no luck, the office screens the calls, tell you they are going to call back and never do, they put you on hold and never pick up again. This Glendale stores are just jokers. All the give you is lip service, they are incompetent!! Stay away from the store.