About: http://data.yelp.com/Review/id/rDhz-NZn6eiK4W3EAbLZNg

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About: http://data.yelp.com/Review/id/rDhz-NZn6eiK4W3EAbLZNg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-10-26 00:00:00 (xsd:dateTime)
itemReviewed	The Bertram Inn & Conf Ctr Trademark Collection
http://www.openvoc.eu/poi#funnyReviews	4 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Again I have to say that sometimes a situation comes down to good or bad customer service, and I must say we experienced the bad. Is the hotel clean? Yes. Were the beds comfortable? They were okay. Did the bathroom have two sinks? Yes, thank you god! But the problem I'm finding in a lot of hotels recently is no overhead lighting in the shower area. Once you close the shower curtain it's complete darkness. Forget about shaving without cutting yourself ladies! Plus, the tub was super slippery. Glad I didn't break a foot for the third time (long story...). But, when it came to dealing with the front desk girl, it was not such a pleasant experience. We were staying here for a wedding in their large banquet facility. There was no notation on the invite of what ballroom it was in, so I asked the girl at the front desk. She simply said "I don't know." How do you not know what's going on in the hotel you work at??? We were walking around with a 90 year old woman, and she told is to just follow the long hallway back and it "should" be there. Well, that wasn't the case. Come to find out by some nicer hotel employees it was in the building next door. When I went back to tell her she was wrong, and to give her the heads up because more people would probably ask her, she just said, "yeah, it's the building next door." No apology. So I told her she should know where the event is in case others ask. She just shot me a bitchy look and shrugged her shoulders. Not cool. So while the hotel was clean and perfectly acceptable for a night, the service left much to be desired.
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Rachel

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