they're consistently slow. i waited 15 minutes for 2 musubis that had been sitting on the counter for 5 minutes, but weren't given to me until i inquired about what was taking so long. then the short asian lady at the counter was the RUDEST employee i've ever seen in my life. she walked away in the middle of me talking to her and didn't bother to come back and address my concerns. no wonder the tip jar is empty smh.. the girl with the blue/green hair was really nice, helpful and funny. keep her in the front, the other girl.. not so much.