Generally we are big Grimaldi's fans; however, yesterday was a turning point due to what we believe is poor management.
We received the "Tax Day" 1040 special via email offering a $10.40 pizza yesterday only. What a terrific deal for one one our favorite pizza spots. The offer stated dine in or carry out. Knowing it might be a busy night with that offer, I called the Pima Road location at 4:45 to place an order and was advised that my plain cheese pizza on the special would not be available until 7:30pm! 2.5 hour wait due to so many "pre-orders" for the special ! This ended that conversation and
we phoned LAMP and enjoyed one of their terrific pizzas instead.
Something seems out of line with being told it was a 2.5 hour wait for that one pizza type ordered by phone . Wondering if the dining room also had a 2.5 hour wait last night....
Disappointing experience .....