Super slow customer service!I have been to the store twice and both times the employees that I ask about products do not seem to know anything about where anything is and what products they have.
It's fair to assume that if you are shopping at a restaurant store, you're likely on a time schedule and it's not like you're on a carefree, timeless or leisurely stroll at the mall.
That being said, it was darn-right rude that when I was at the check-out and the cashier wasn't sure how many units of shrimp were in a case (after I informed them, 5) the "runner" slowly walked back to the freezer to double-check...so I thought. About 5 minutes later he still hasn't returned, so I jogged back to the freezer and saw him engaged in a conversation with a customer.
I just grabbed a full case of product and ran it back up to the front register myself.
This all could have been avoided if the cashiers were trained and required to know their products.
Tip: there's no point in asking any employees anything.