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  • The only thing nice about spice route is the decor. A lot of money has gone into the beauty of the restaurant and it is beautiful. Exactly why I gave this place a second chance. I thought they must be doing something right to be doing so well. Well I was wrong. I think it's Toronto lack of similar venues that has contributed to the success of Spice Route. Management should invest in training staff on customer service. I don't remember what I ordered the first time. But I remember it being bland and I was disappointed. Our waiter was trying to rush us from the time we sat Down. We tried to ask for menu suggestions and he gave some half ass response rather than trying to help. The 2nd time I called to make a late night reservation. I was told the late night menu is open until 1 and the venue closes at 3. No problem. We got there at 12:30. I literally had to run around the restaurant to try and ask about the menu. Turns out the kitchen closed already. That's fine we understood it was late even though we were told differently by the hostess. Whatever, we're understanding people. What I don't understand is that we are standing at the bar, it's not busy at all and the bartender is standing right in front of us and would not even make eye contact to offer to take our order. She went over to the other side of the car and took someone else's order... Ok maybe they were waiting longer... But shouldn't she say she'll be with us in a minute? Atleast acknowledge we're waiting? What a b*tch! I honestly hope she fell off of the mule she's so high on top of... You're a waitress buddy, relax! Anyways I will never be back here again. I'm not the only one to think that this place sucks. 2 1/2 stars average should be some indication that changes need to be done.
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