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  • This is hands down the BEST bike shop I have visited in the Charlotte Metro area! The gentlemen who run this shop are knowledgeable, patient, FRIENDLY and provide excellent service and great value! Many of the bike shops we visited prior to stumbling on to this jewel acted as if we were an inconvenience and our questions were an unwanted interruption. One local bike shop did help us spec a JAMIS bike that might get us into the right niche, but they did not have the model in stock and they would ONLY order it if we committed to purchase it. This rather defeated our goal of trying out the bike prior to buying the bike. We found the model we wanted to try out at Charlotte Cycles and were amazed: the bike cost less at Charlotte Cycles, the folks were friendly AND helpful and the customer service was superb! They fit us to the bikes for the test ride to make sure we had the best possible experience and boy did that JAMIS Dakota Comp ride nice! Last Saturday we bought one bicycle, ordered another, asked them to load them up with the necessary gear for repairs and one week later the bikes were already to go! This shop is GREAT! Great service! Great value! We will be back!
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