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  • Do not even get me started with this joke of a restaurant. Let me just start off by saying just because you are coming in with a Groupon does not mean you need to give mediocre service. The reason I gave you a shot was because you advertised a good deal and I paid more than my share even AFTER the Groupon value. It took two hours from start to finish for our dinner service. 1.5 hours of it was just waiting for the food because the kitchen was "backed up". They were pushing out other people's food that came AFTER us so how is the kitchen backed up?! Waitress (Mexican girl with the attitude) never asked us if we wanted refills on our drinks. Is it sad that our four year old had to ask for a refill on her drink? They ran out of beer so we had to get a margarita which is fine. Now here's the kicker.. our waitress came by to FINALLY take our order. Mid ordering she just leaves. No excuse me just up and walks away. She literally walked away to give someone their food an drinks and then decided 6 minutes later to come back and finish taking our order. Now I'm not sure if chips and salsa are given complimentary but we certainly did not receive it. I would not go back and highly recommend anyone who is thinking about coming NOT to either. There are plenty of other small business owned restaurants in Mesa to give business to just DO not to Rita's!
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