The service was really (really) bad, which was a big disappointment. The waiter forgot about our table and it was difficult to get refills on drinks or ketchup after dinner was finally served. They also brought us the wrong appetizer, which wouldn't have been a big deal if the service hadn't been so spotty. The waiter kept apologizing, but still was not able to get things right. We approached the manager, and he blamed the bad service on his "newest employee." To be clear, the newest employee was trying his best, but the other employees were just as bad. The manager told us our first round of drinks would be "on him" next time around, but did not give us a coupon or gift card to back up this claim. Do you really think he would believe us if we came back asking for free drinks because of a previous bad experience? The better question is, do you really think we would be coming back to a place where we were treated poorly? Considering the prices, the service should be much better than it is. I'm giving it 2 stars for the food and ambiance. The burger and mushroom flat bread were really delicious. Otherwise, I wouldn't recommend spending your time or money here.