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  • OUR PROBLEM: Grey/blackish film coming through our hot water lines. RESOLUTION: Called Faucet Doctor on Friday, Feb 23/18 and Greg arrived the next morning, Feb. 24/18 at 8:00 AM sharp. Within 45 minutes he identified and fixed the problem. We now have crystal clear hot water. Greg was prompt, professional, knowledgeable and friendly. FINAL COMMENT: His honesty saved our household $1,300. A competitor said our hot water tank was 14 years old and should be replaced. In fact, when Greg checked with the manufacturer, the tank was only 6 years old and still under warranty. Sue & Gary Sun City Grand Surprise, AZ
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