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  • The environment is tops and the staff is cordial. However (uh-oh) ... the staff is not very knowledgable re what goes into the drinks. In four visits, we have yet to receive what we were expecting. Ex: "Is there much sugar in the Chai? I can't tolerate a lot of sugar." No not much at all." It was sicky-sweet and I sent it back. Ex: "What's a good herbal tea?" "You should try the Mandarin Green (it has caffeine). "No we don't want caffeine." "Well any of the fruit teas." "Ok, two Peach Passion's." What arrived were two cups of peach-flavored black tea (with caffeine). "Can we see the packaging for the Peach Passion?" "Sorry no. We don't keep the bags." At the very least, we the customers need to know which teas have caffeine and which do not (herbal). Ideally the staff could be better trained on same.
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