I saw Dr. Lang recently and she was SO pleasant and friendly. I've been wearing glasses for years and years and my annual exam is nothing special. When we moved back to Phoenix I found this location close to my house and was very happy with it. Dr. Lang took the time to carefully explain "why" I had the issues I have and didn't rush at all. I don't remember the assistant's name who helped me with my glasses and transaction, but she was also very friendly. They reminded me to just walk in for any adjustments and carefully explained my warrantee. I would definitely recommend this practice.