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| - With the size of the Jewish population in the Phoenix area, how is there no competitor to this place? If your loved one wants a traditional Jewish burial, and for the body to be prepared and cared for accordingly, Sinai is the only option.
I've now dealt with them twice - and both times SUCKED. I guess the positive is I have no more parents to bury and no siblings I am responsible for carrying out the last wishes for - so I will never have to deal with them again.
Almost ten years ago, my dad died. According to custom, he wanted to be buried in a plain pine box. This is normal and traditional. There is really no excuse for attempting to up-sell me on the coffin. None. I was quite clear on what he wanted.
That experience left a lingering bad memory, and recently, as my mom was dying, I spoke with the Rabbi about options not involving Sinai. Sadly, there are none. But he assured me it's a new generation running the place - and they are awesome. He even told me he would share with them my prior bad experience and ensure I was well taken care of this time around.
HA! Not only did the funeral director go out of her way to let me know our Rabbi was overcharging us for his services, but she made a comment that was more than a little insensitive and disrespectful to my mom's Christian husband.
PLEASE - someone, ANYONE - open a Jewish mortuary to compete with this group. Watch the prices fall dramatically overnight, and force the customer service to improve exponentially.
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