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| - I've been commuting from Gilbert to Scottsdale daily for 15 years; so I've replaced my windshield quite a few times. I've experienced varying degrees of satisfaction from glass companies, but never good enough to stick with just one company.. I've used Reliable 3 times now. They delivered outstanding customer service by making the initial call and the conference call with my insurance company, quick and painless. Jennifer S. was fun, kind and easy to work with. The installer was polite, professional and did exactly what he said he would do, in the time frame stated. Lastly, he cleaned the new windshield! (Yes, apparently most companies think that is below them... or that we like finger prints on our new windows!)
Suggestion: Put the final paperwork, a thank you note, and a business card in an envelope. This will most likely end up in the glove compartment. The next time the windshield gets cracked, most people will look for the envelope with your name and phone number. And if anyone asks who I use to replace my glass, I'll give em' your business card! :)
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