I had a run in with them when I dined in once over a groupon, they were rude and I won't go into the gruesome details. But it let a bad taste in my mouth for sure.
One thing saved them in my opinion, it when I realized that on Mondays and Tuesdays when they have their $3 sushi rolls that you can also order them to-go for the same price. So in the rare event that I can't find anyone to take advantage of the great half off sushi deals in Strongsville I know I can count on Sakura. The sushi isn't out of this world, but gets the job done!