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  • The food was pretty good. Thankfully I ordered something that had to be cooked to order. I don't like that with certain dishes, they don't allow you to substitute something else for the fries. I don't want fries, I want Cajun rice. They're the same price, so why can't I substitute? I would even be ok with a slight up charge. However, I was told that I would have to order an additional side at full price, even though I wouldn't be eating the fries. How is that good customer service? I had forgotten why it has been a few years since my last visit to Popeyes. Now I remember. I won't be back again for awhile, despite the food being rather yummy. I guess to have it my way, I should have gone to Burger King. :-/ My mistake.
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