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| - First off, I'd just like to thank Tim. From jump, he was nothing but helpful, honest, and informative. If you're looking for someone who knows their stuff, look no further! My fiance and I had a huge ongoing issue with our breaks due to a dishonest company, and finally we got the truth as to what was going on from Tim. He informed us that the brand new brake job we paid for, was in fact not brand new, and our rotors had NEVER even been replaced, just shaved down, and incorrectly at that. ( Sidenote- this company sent us to 3 of its shops to have this done "correctly" and "fix the issue" only to screw us over more each time. To say they took advantage and sucked every dollar they could would be an understatement) After informing us of why the car was making these noises, and why we were having issues with the brakes, by physically spending the time with us to explain and show us what was going on, he promised to fix our issue, and his confidence in this really showed. He even made himself available on a Sunday, to come in and do our brakes for us. He let us know upfront how much everything would be (totally reasonable prices) what to expect, how long it'd take, the whole run down, and didn't miss a beat. We truly had never felt more confident in someone taking care of our car. They say it's tough to find an honest mechanic, and trust me, we were weary of any and everyone, but Tim changed that as soon as we met him. He got the job done in a more than timely manner, and we have not had any issue with the brakes thus far. Not only did Tim fix a horrible issue we'd been dealing with, but made us feel safe driving, which is a big deal. We honestly can't thank him enough and will absolutely be going back when need be! Thanks so much Tim! You're great at what you do!
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